Navigating the "No"

Debt Collectors: Hiring and Onboarding

Collecting in the "Goldilocks Zone" of Connection

Creating Collector Magic Through Everyday Practice

How to Become Who You Really Are

3 Steps to Avoid Arguments

How Every Business Leader Can Embrace Positive Self-Talk

3 Key Ingredients to Higher Collections

Hiring 101: Best Practices for Finding Top Talent

How to Rewrite Your Beliefs and Skyrocket Your Value

5 Secrets You’re Not Supposed to Know in the Ever-Changing Collections Industry

Four Key Ingredients for Creating Rock Star Debt Collectors

My Proven Cleanse or Clog Method to Avoid Conflict and Enhance Connections

3 Tips To Achieve What You Want In Life: My Journey To The TEDx Stage

The Secret Formula to Reduce Consumer Complaints

This Is What Will Make Your Debt Collection Agency Successful in 2022

The Number One Business Lesson Every Entrepreneur Needs To Know

The 3 Ingredients You Need to Reduce Call Times

What Should Industry Leaders Pay Attention to Over the Next Few Years?

The Compassionate Framework for Business Communications