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MARY SHORES

COMMUNICATIONS

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Knowing What to Say

Knowing What to Say

Knowing What to Say

Oct 11, 20225 min read

Navigating the "No"

Navigating the "No"

Navigating the "No"

Sep 20, 20223 min read

My Proven Cleanse or Clog Method to Avoid Conflict and Enhance Connections

My Proven Cleanse or Clog Method to Avoid Conflict and Enhance Connections

My Proven Cleanse or Clog Method to Avoid Conflict and Enhance Connections

May 17, 20223 min read

Reflect, Rebuild, & Renew: How to Shift Your Mindset in 2022

Reflect, Rebuild, & Renew: How to Shift Your Mindset in 2022

Reflect, Rebuild, & Renew: How to Shift Your Mindset in 2022

Dec 28, 20213 min read

3 Answers to FAQs to Up-Level Your Collections

3 Answers to FAQs to Up-Level Your Collections

3 Answers to FAQs to Up-Level Your Collections

Nov 16, 20213 min read

Create A Menu For Your Business, Even If You Don’t Run A Restaurant

Create A Menu For Your Business, Even If You Don’t Run A Restaurant

Create A Menu For Your Business, Even If You Don’t Run A Restaurant

Nov 2, 20214 min read

How Consistency Can Make or Break Your Customer Service

How Consistency Can Make or Break Your Customer Service

How Consistency Can Make or Break Your Customer Service

May 18, 20214 min read

Common Mistakes Collectors Make (And How to Fix Them!)

Common Mistakes Collectors Make (And How to Fix Them!)

Common Mistakes Collectors Make (And How to Fix Them!)

May 4, 20214 min read

3 Easy Steps to Handle Those Long-Winded Collection Calls

3 Easy Steps to Handle Those Long-Winded Collection Calls

3 Easy Steps to Handle Those Long-Winded Collection Calls

Mar 30, 20214 min read

Online Learning: The Future of Education

Online Learning: The Future of Education

Online Learning: The Future of Education

Feb 23, 20214 min read

Use the 3 C's to Enhance Your Customer Communications Today

Use the 3 C's to Enhance Your Customer Communications Today

Use the 3 C's to Enhance Your Customer Communications Today

Dec 1, 20204 min read

3 Ways to Exceed Customer Expectations During the Pandemic

3 Ways to Exceed Customer Expectations During the Pandemic

3 Ways to Exceed Customer Expectations During the Pandemic

Nov 3, 20204 min read

What to Say When a Consumer Says an Account Isn't Their Priority

What to Say When a Consumer Says an Account Isn't Their Priority

What to Say When a Consumer Says an Account Isn't Their Priority

Oct 27, 20204 min read

3 Modes for Persuasion in Collections

3 Modes for Persuasion in Collections

3 Modes for Persuasion in Collections

Sep 22, 20204 min read

The Art of Listening: 3 Ways to Become a Better Listener

The Art of Listening: 3 Ways to Become a Better Listener

The Art of Listening: 3 Ways to Become a Better Listener

Sep 8, 20204 min read

5 Traits to Boost Your Collectors' Emotional Intelligence

5 Traits to Boost Your Collectors' Emotional Intelligence

5 Traits to Boost Your Collectors' Emotional Intelligence

Aug 25, 20204 min read

What Do I Say When...

What Do I Say When...

What Do I Say When...

Aug 17, 20205 min read

5 Quick Tips to Instantly Improve Your Communication

5 Quick Tips to Instantly Improve Your Communication

5 Quick Tips to Instantly Improve Your Communication

Aug 11, 20205 min read

The Power Is in the Practice: Tips to Motivate Your Collection Floor

The Power Is in the Practice: Tips to Motivate Your Collection Floor

The Power Is in the Practice: Tips to Motivate Your Collection Floor

Aug 4, 20204 min read

This Ruins Most Collection Calls

This Ruins Most Collection Calls

This Ruins Most Collection Calls

Jul 28, 20204 min read

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