Collector Development

The Secret Formula to Reduce Consumer Complaints

Mary Shores

Jan 4
3 min

The Secret Formula to Reduce Consumer Complaints

55 views0 comments

Mary Shores

Dec 21, 2021
4 min

The Collection Call GPS

19 views0 comments

Top Three Tips to Increase Past Due Collections

Mary Shores

Dec 7, 2021
5 min

Top Three Tips to Increase Past Due Collections

67 views0 comments

3 Answers to FAQs to Up-Level Your Collections

Mary Shores

Nov 16, 2021
3 min

3 Answers to FAQs to Up-Level Your Collections

37 views0 comments

Make Your Next Training Initiative “Sticky” With These Retention Techniques

Mary Shores

Nov 9, 2021
5 min

Make Your Next Training Initiative “Sticky” With These Retention Techniques

38 views0 comments

3 Ways to Establish Continuing Education on Your Collection Floor

Dan Byrd

Sep 14, 2021
2 min

3 Ways to Establish Continuing Education on Your Collection Floor

53 views0 comments

Are You Cleansing or Clogging Your Collections?

Mary Shores

Aug 17, 2021
4 min

Are You Cleansing or Clogging Your Collections?

59 views0 comments

3 Keys to Turn Around a Collection Call Instantly

Mary Shores

Aug 3, 2021
5 min

3 Keys to Turn Around a Collection Call Instantly

108 views0 comments

3 Ways Agency Owners Can Stay Ahead in an Evolving New Normal

Mary Shores

Jul 20, 2021
5 min

3 Ways Agency Owners Can Stay Ahead in an Evolving New Normal

61 views0 comments

Collectors: Here Are the Answers to 5 FAQs to Make Collection Calls Easier

Mary Shores

Jun 29, 2021
6 min

Collectors: Here Are the Answers to 5 FAQs to Make Collection Calls Easier

99 views0 comments

4 Pillars of the Compassionate Framework for Healthcare Collections

Mary Shores

Jun 22, 2021
7 min

4 Pillars of the Compassionate Framework for Healthcare Collections

69 views0 comments

Increase Morale at Your Agency with These 2 Easy Methods

Mary Shores

Jun 8, 2021
5 min

Increase Morale at Your Agency with These 2 Easy Methods

51 views0 comments

MARY SHORES

COMMUNICATIONS

The Secret Formula to Reduce Consumer Complaints

The Collection Call GPS

Top Three Tips to Increase Past Due Collections

3 Answers to FAQs to Up-Level Your Collections

Make Your Next Training Initiative “Sticky” With These Retention Techniques

3 Ways to Establish Continuing Education on Your Collection Floor

Are You Cleansing or Clogging Your Collections?

3 Keys to Turn Around a Collection Call Instantly

3 Ways Agency Owners Can Stay Ahead in an Evolving New Normal

Collectors: Here Are the Answers to 5 FAQs to Make Collection Calls Easier

4 Pillars of the Compassionate Framework for Healthcare Collections

Increase Morale at Your Agency with These 2 Easy Methods