Online Training

This innovative communications strategy is centered around evidence-based research. Online training will help you increase your staff's knowledge and confidence. This creates staff satisfaction and retention and long-lasting relationships for your clients.


It also means increased revenue for you, with less effort!

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Conscious Communications Academy


The complete A-Z Blueprint for creating and executing high-converting scripting that increases revenue, decreases complaints and creates incredibly loyal teams to scale your profits.

This dynamic and practical teaching program gets your team charged in new ways of thinking and communicating.


It will fundamentally change the way you do business!

Participants will learn:

  • This course teaches your team how to use Mary's signature 3-step Communication Code that promotes connection, consistency, positive language, and taking action.

  • It helps you create consistency with scripting and training. You'll see a ripple effect to your bottom line through every department—sales, client services, HR, etc.

  • It instantly increases success with monthly collections—higher revenue per collector/per month, higher PIF, and higher average payment arrangements.


Mary's systems will show you and your organization exactly how to put these principles into action immediately.

“I was very fortunate to be able to listen to Mary’s webinar and I was very impressed with the content and her delivery of the information. Our educational efforts would fall short without dedicated people – such as yourselves – to make learning timely, meaningful, and fun.”

– Kate Clark


Champaign, Illinois I United States