Communication Code 4/5

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MARY SHORES

COMMUNICATIONS

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How to Talk to Your Customers During the Coronavirus Crisis

May 5, 20203 min read

How to Talk to Your Customers During the Coronavirus Crisis

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Communicating During COVID: The Art of Asking Questions

Apr 28, 20203 min read

Communicating During COVID: The Art of Asking Questions

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Four Tips for Connecting With Customers Amid the Pandemic

Apr 21, 20203 min read

Four Tips for Connecting With Customers Amid the Pandemic

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We're All in This Together

Apr 14, 20202 min read

We're All in This Together

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Communicating With Empathy in Times of Crisis

Apr 7, 20202 min read

Communicating With Empathy in Times of Crisis

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Communication: When Expectation Doesn't Meet Reality

Mar 17, 20202 min read

Communication: When Expectation Doesn't Meet Reality

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Create Less GRRR

Mar 10, 20202 min read

Create Less GRRR

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Why Your Business Needs Communication Training

Mar 3, 20202 min read

Why Your Business Needs Communication Training

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The Conflict Pyramid: What Happens During Customer Conflicts

Feb 18, 20202 min read

The Conflict Pyramid: What Happens During Customer Conflicts

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Real-Life Application of the Communication Code

Feb 11, 20202 min read

Real-Life Application of the Communication Code

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Three Qualities of a Super Connector

Feb 4, 20203 min read

Three Qualities of a Super Connector

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Common Roadblocks With the Action Statement (Step 3 of the Communication Code)

Jan 28, 20202 min read

Common Roadblocks With the Action Statement (Step 3 of the Communication Code)

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More on Navigating the 'No'

Jan 14, 20202 min read

More on Navigating the 'No'

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What Do These Three Persuasion Methods Have to Do With Sales?

Dec 31, 20192 min read

What Do These Three Persuasion Methods Have to Do With Sales?

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Another Common Question: Why Are 'However' and 'Unfortunately' on the Do-Not-Say List?

Dec 24, 20192 min read

Another Common Question: Why Are 'However' and 'Unfortunately' on the Do-Not-Say List?

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Part 2: How to Navigate Follow-Ups with Customers and Clients

Dec 18, 20192 min read

Part 2: How to Navigate Follow-Ups with Customers and Clients

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Part 1: How to Navigate Follow-Ups With Customers and Clients

Dec 18, 20192 min read

Part 1: How to Navigate Follow-Ups With Customers and Clients

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How to Help Frustrated Customers See You as an Ally

Dec 17, 20193 min read

How to Help Frustrated Customers See You as an Ally

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Three-Step Strategy to Write the Perfect Email

Dec 16, 20192 min read

Three-Step Strategy to Write the Perfect Email

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Mastering Human Emotions

Dec 12, 20192 min read

Mastering Human Emotions

133 views0 comments

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