Communication Code 4/5

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MARY SHORES

COMMUNICATIONS

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How to Talk to Your Customers During the Coronavirus Crisis

How to Talk to Your Customers During the Coronavirus Crisis

How to Talk to Your Customers During the Coronavirus Crisis

May 5, 20203 min read

Communicating During COVID: The Art of Asking Questions

Communicating During COVID: The Art of Asking Questions

Communicating During COVID: The Art of Asking Questions

Apr 28, 20203 min read

Four Tips for Connecting With Customers Amid the Pandemic

Four Tips for Connecting With Customers Amid the Pandemic

Four Tips for Connecting With Customers Amid the Pandemic

Apr 21, 20203 min read

We're All in This Together

We're All in This Together

We're All in This Together

Apr 14, 20202 min read

Communicating With Empathy in Times of Crisis

Communicating With Empathy in Times of Crisis

Communicating With Empathy in Times of Crisis

Apr 7, 20202 min read

Communication: When Expectation Doesn't Meet Reality

Communication: When Expectation Doesn't Meet Reality

Communication: When Expectation Doesn't Meet Reality

Mar 17, 20202 min read

Create Less GRRR

Create Less GRRR

Create Less GRRR

Mar 10, 20202 min read

Why Your Business Needs Communication Training

Why Your Business Needs Communication Training

Why Your Business Needs Communication Training

Mar 3, 20202 min read

The Conflict Pyramid: What Happens During Customer Conflicts

The Conflict Pyramid: What Happens During Customer Conflicts

The Conflict Pyramid: What Happens During Customer Conflicts

Feb 18, 20202 min read

Real-Life Application of the Communication Code

Real-Life Application of the Communication Code

Real-Life Application of the Communication Code

Feb 11, 20202 min read

Three Qualities of a Super Connector

Three Qualities of a Super Connector

Three Qualities of a Super Connector

Feb 4, 20203 min read

Common Roadblocks With the Action Statement (Step 3 of the Communication Code)

Common Roadblocks With the Action Statement (Step 3 of the Communication Code)

Common Roadblocks With the Action Statement (Step 3 of the Communication Code)

Jan 28, 20202 min read

More on Navigating the 'No'

More on Navigating the 'No'

More on Navigating the 'No'

Jan 14, 20202 min read

What Do These Three Persuasion Methods Have to Do With Sales?

What Do These Three Persuasion Methods Have to Do With Sales?

What Do These Three Persuasion Methods Have to Do With Sales?

Dec 31, 20192 min read

Another Common Question: Why Are 'However' and 'Unfortunately' on the Do-Not-Say List?

Another Common Question: Why Are 'However' and 'Unfortunately' on the Do-Not-Say List?

Another Common Question: Why Are 'However' and 'Unfortunately' on the Do-Not-Say List?

Dec 24, 20192 min read

Part 2: How to Navigate Follow-Ups with Customers and Clients

Part 2: How to Navigate Follow-Ups with Customers and Clients

Part 2: How to Navigate Follow-Ups with Customers and Clients

Dec 18, 20192 min read

Part 1: How to Navigate Follow-Ups With Customers and Clients

Part 1: How to Navigate Follow-Ups With Customers and Clients

Part 1: How to Navigate Follow-Ups With Customers and Clients

Dec 18, 20192 min read

How to Help Frustrated Customers See You as an Ally

How to Help Frustrated Customers See You as an Ally

How to Help Frustrated Customers See You as an Ally

Dec 17, 20193 min read

Three-Step Strategy to Write the Perfect Email

Three-Step Strategy to Write the Perfect Email

Three-Step Strategy to Write the Perfect Email

Dec 16, 20192 min read

Mastering Human Emotions

Mastering Human Emotions

Mastering Human Emotions

Dec 12, 20192 min read

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