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MARY SHORES

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Debt Collectors: Hiring and Onboarding

Sep 13, 20225 min read

Debt Collectors: Hiring and Onboarding

126 views1 comment

Collecting in the "Goldilocks Zone" of Connection

Aug 30, 20225 min read

Collecting in the "Goldilocks Zone" of Connection

95 views0 comments

How Every Business Leader Can Embrace Positive Self-Talk

Jul 19, 20224 min read

How Every Business Leader Can Embrace Positive Self-Talk

60 views0 comments

Four Key Ingredients for Creating Rock Star Debt Collectors

May 24, 20225 min read

Four Key Ingredients for Creating Rock Star Debt Collectors

138 views0 comments

My Proven Cleanse or Clog Method to Avoid Conflict and Enhance Connections

May 17, 20223 min read

My Proven Cleanse or Clog Method to Avoid Conflict and Enhance Connections

80 views0 comments

How To Create An Effective Collections Training Program: Part 3

Apr 5, 20223 min read

How To Create An Effective Collections Training Program: Part 3

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How To Create An Effective Collections Training Program: Part 2

Mar 29, 20225 min read

How To Create An Effective Collections Training Program: Part 2

64 views0 comments

Make Your Next Training Initiative “Sticky” With These Retention Techniques

Nov 9, 20215 min read

Make Your Next Training Initiative “Sticky” With These Retention Techniques

69 views0 comments

3 Ways to Establish Continuing Education on Your Collection Floor

Sep 14, 20212 min read

3 Ways to Establish Continuing Education on Your Collection Floor

68 views0 comments

How to Collect Dollars and Connections from Consumers

Aug 24, 20216 min read

How to Collect Dollars and Connections from Consumers

76 views0 comments

Are You Cleansing or Clogging Your Collections?

Aug 17, 20214 min read

Are You Cleansing or Clogging Your Collections?

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Increase Morale at Your Agency with These 2 Easy Methods

Jun 8, 20215 min read

Increase Morale at Your Agency with These 2 Easy Methods

59 views0 comments

Your Guide to Hiring in the Debt Collection Industry

May 11, 20215 min read

Your Guide to Hiring in the Debt Collection Industry

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Common Mistakes Collectors Make (And How to Fix Them!)

May 4, 20214 min read

Common Mistakes Collectors Make (And How to Fix Them!)

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3 Foolproof Ways to Turn Your Collectors into Idea Machines

Apr 13, 20214 min read

3 Foolproof Ways to Turn Your Collectors into Idea Machines

73 views0 comments

Can We Teach Collectors Empathy?

Apr 6, 20215 min read

Can We Teach Collectors Empathy?

82 views0 comments

Are Your Collectors Making These 5 Mistakes?

Mar 2, 20216 min read

Are Your Collectors Making These 5 Mistakes?

132 views0 comments

Online Learning: The Future of Education

Feb 23, 20214 min read

Online Learning: The Future of Education

74 views0 comments

Top 5 Reasons I Created The Collection Advantage

Feb 16, 20215 min read

Top 5 Reasons I Created The Collection Advantage

81 views0 comments

Communication: An Essential Part of Professional Development

Jan 26, 20214 min read

Communication: An Essential Part of Professional Development

239 views0 comments

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