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MARY SHORES

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How to Collect Dollars and Connections from Consumers

How to Collect Dollars and Connections from Consumers

How to Collect Dollars and Connections from Consumers

Aug 24, 20216 min read

Are You Cleansing or Clogging Your Collections?

Are You Cleansing or Clogging Your Collections?

Are You Cleansing or Clogging Your Collections?

Aug 17, 20214 min read

3 Simple Tips To Elevate Your Leadership

3 Simple Tips To Elevate Your Leadership

3 Simple Tips To Elevate Your Leadership

Aug 10, 20214 min read

3 Keys to Turn Around a Collection Call Instantly

3 Keys to Turn Around a Collection Call Instantly

3 Keys to Turn Around a Collection Call Instantly

Aug 3, 20215 min read

The 3 C’s of Collector Consistency

The 3 C’s of Collector Consistency

The 3 C’s of Collector Consistency

Jul 27, 20215 min read

3 Ways Agency Owners Can Stay Ahead in an Evolving New Normal

3 Ways Agency Owners Can Stay Ahead in an Evolving New Normal

3 Ways Agency Owners Can Stay Ahead in an Evolving New Normal

Jul 20, 20215 min read

Five Steps Entrepreneurs Can Take To Break Through A Breakdown

Five Steps Entrepreneurs Can Take To Break Through A Breakdown

Five Steps Entrepreneurs Can Take To Break Through A Breakdown

Jul 13, 20214 min read

3 Steps to Choose Questions that Convert on Collection Calls

3 Steps to Choose Questions that Convert on Collection Calls

3 Steps to Choose Questions that Convert on Collection Calls

Jul 6, 20216 min read

Collectors: Here Are the Answers to 5 FAQs to Make Collection Calls Easier

Collectors: Here Are the Answers to 5 FAQs to Make Collection Calls Easier

Collectors: Here Are the Answers to 5 FAQs to Make Collection Calls Easier

Jun 29, 20216 min read

4 Pillars of the Compassionate Framework for Healthcare Collections

4 Pillars of the Compassionate Framework for Healthcare Collections

4 Pillars of the Compassionate Framework for Healthcare Collections

Jun 22, 20217 min read

Three Habits Of Highly Effective Communicators

Three Habits Of Highly Effective Communicators

Three Habits Of Highly Effective Communicators

Jun 15, 20214 min read

Increase Morale at Your Agency with These 2 Easy Methods

Increase Morale at Your Agency with These 2 Easy Methods

Increase Morale at Your Agency with These 2 Easy Methods

Jun 8, 20215 min read

Empathetic Collections for Beginners: Part 2

Empathetic Collections for Beginners: Part 2

Empathetic Collections for Beginners: Part 2

Jun 1, 20214 min read

Empathetic Collections for Beginners: Part 1

Empathetic Collections for Beginners: Part 1

Empathetic Collections for Beginners: Part 1

May 25, 20214 min read

How Consistency Can Make or Break Your Customer Service

How Consistency Can Make or Break Your Customer Service

How Consistency Can Make or Break Your Customer Service

May 18, 20214 min read

Your Guide to Hiring in the Debt Collection Industry

Your Guide to Hiring in the Debt Collection Industry

Your Guide to Hiring in the Debt Collection Industry

May 11, 20215 min read

Common Mistakes Collectors Make (And How to Fix Them!)

Common Mistakes Collectors Make (And How to Fix Them!)

Common Mistakes Collectors Make (And How to Fix Them!)

May 4, 20214 min read

The Consumer Keeps Saying 'No'...Now What?

The Consumer Keeps Saying 'No'...Now What?

The Consumer Keeps Saying 'No'...Now What?

Apr 27, 20213 min read

How Business Leaders Can Overcome Negative Self-Talk

How Business Leaders Can Overcome Negative Self-Talk

How Business Leaders Can Overcome Negative Self-Talk

Apr 20, 20214 min read

3 Foolproof Ways to Turn Your Collectors into Idea Machines

3 Foolproof Ways to Turn Your Collectors into Idea Machines

3 Foolproof Ways to Turn Your Collectors into Idea Machines

Apr 13, 20214 min read

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