Blog | Shores Communications | United States

top of page

MARY SHORES

COMMUNICATIONS

Sign up to get Mary's best blog posts, free trainings, and other exclusive content delivered right to your inbox.

Search

Can We Teach Collectors Empathy?

Can We Teach Collectors Empathy?

Can We Teach Collectors Empathy?

Apr 6, 20215 min read

3 Easy Steps to Handle Those Long-Winded Collection Calls

3 Easy Steps to Handle Those Long-Winded Collection Calls

3 Easy Steps to Handle Those Long-Winded Collection Calls

Mar 30, 20214 min read

Become the Next Impact Brand in 4 Easy Steps

Mar 23, 20214 min read

Use This List To Hire Your Next Rockstar Collector

Use This List To Hire Your Next Rockstar Collector

Use This List To Hire Your Next Rockstar Collector

Mar 9, 20216 min read

Are Your Collectors Making These 5 Mistakes?

Are Your Collectors Making These 5 Mistakes?

Are Your Collectors Making These 5 Mistakes?

Mar 2, 20216 min read

Online Learning: The Future of Education

Online Learning: The Future of Education

Online Learning: The Future of Education

Feb 23, 20214 min read

Top 5 Reasons I Created The Collection Advantage

Top 5 Reasons I Created The Collection Advantage

Top 5 Reasons I Created The Collection Advantage

Feb 16, 20215 min read

The Secret Connection Equation

The Secret Connection Equation

The Secret Connection Equation

Feb 9, 20215 min read

3 Steps to Invest in the Collector's Voice

3 Steps to Invest in the Collector's Voice

3 Steps to Invest in the Collector's Voice

Feb 2, 20215 min read

Communication: An Essential Part of Professional Development

Communication: An Essential Part of Professional Development

Communication: An Essential Part of Professional Development

Jan 26, 20214 min read

The 5 Zones You Need to Know to Succeed in Collections

The 5 Zones You Need to Know to Succeed in Collections

The 5 Zones You Need to Know to Succeed in Collections

Jan 19, 20216 min read

Here's How to Bring Humanity Into Collections

Here's How to Bring Humanity Into Collections

Here's How to Bring Humanity Into Collections

Jan 12, 20214 min read

Follow These Tips to Decrease Missed Payments

Follow These Tips to Decrease Missed Payments

Follow These Tips to Decrease Missed Payments

Jan 5, 20214 min read

Before 2021, Let's Look Back at 2020

Before 2021, Let's Look Back at 2020

Before 2021, Let's Look Back at 2020

Dec 29, 20205 min read

Collectors: How to Resolve the Most Difficult Calls

Collectors: How to Resolve the Most Difficult Calls

Collectors: How to Resolve the Most Difficult Calls

Dec 22, 20204 min read

Must-Read Guide to the Consumer Experience

Must-Read Guide to the Consumer Experience

Must-Read Guide to the Consumer Experience

Dec 15, 20204 min read

The Crossroads of Empathy and Compliance

The Crossroads of Empathy and Compliance

The Crossroads of Empathy and Compliance

Dec 8, 20205 min read

Use the 3 C's to Enhance Your Customer Communications Today

Use the 3 C's to Enhance Your Customer Communications Today

Use the 3 C's to Enhance Your Customer Communications Today

Dec 1, 20204 min read

Are Your Collectors Getting Counterfeit Yeses From Consumers?

Are Your Collectors Getting Counterfeit Yeses From Consumers?

Are Your Collectors Getting Counterfeit Yeses From Consumers?

Nov 24, 20203 min read

Don't Skip This Step on Collection Calls

Don't Skip This Step on Collection Calls

Don't Skip This Step on Collection Calls

Nov 17, 20203 min read

bottom of page