Blog | Shores Communications

Are You Cleansing or Clogging Your Collections?

Mary Shores

Aug 17, 2021
4 min

Are You Cleansing or Clogging Your Collections?

3 Simple Tips To Elevate Your Leadership

Mary Shores

Aug 10, 2021
4 min

3 Simple Tips To Elevate Your Leadership

3 Keys to Turn Around a Collection Call Instantly

Mary Shores

Aug 3, 2021
5 min

3 Keys to Turn Around a Collection Call Instantly

Mary Shores

Jul 27, 2021
5 min

The 3 C’s of Collector Consistency

3 Ways Agency Owners Can Stay Ahead in an Evolving New Normal

Mary Shores

Jul 20, 2021
5 min

3 Ways Agency Owners Can Stay Ahead in an Evolving New Normal

Five Steps Entrepreneurs Can Take To Break Through A Breakdown

Mary Shores

Jul 13, 2021
4 min

Five Steps Entrepreneurs Can Take To Break Through A Breakdown

3 Steps to Choose Questions that Convert on Collection Calls

Mary Shores

Jul 6, 2021
6 min

3 Steps to Choose Questions that Convert on Collection Calls

Collectors: Here Are the Answers to 5 FAQs to Make Collection Calls Easier

Mary Shores

Jun 29, 2021
6 min

Collectors: Here Are the Answers to 5 FAQs to Make Collection Calls Easier

4 Pillars of the Compassionate Framework for Healthcare Collections

Mary Shores

Jun 22, 2021
7 min

4 Pillars of the Compassionate Framework for Healthcare Collections

Three Habits Of Highly Effective Communicators

Mary Shores

Jun 15, 2021
4 min

Three Habits Of Highly Effective Communicators

Increase Morale at Your Agency with These 2 Easy Methods

Mary Shores

Jun 8, 2021
5 min

Increase Morale at Your Agency with These 2 Easy Methods

Empathetic Collections for Beginners: Part 2

Mary Shores

Jun 1, 2021
4 min

Empathetic Collections for Beginners: Part 2

Empathetic Collections for Beginners: Part 1

Mary Shores

May 25, 2021
4 min

Empathetic Collections for Beginners: Part 1

How Consistency Can Make or Break Your Customer Service

Mary Shores

May 18, 2021
4 min

How Consistency Can Make or Break Your Customer Service

Your Guide to Hiring in the Debt Collection Industry

Mary Shores

May 11, 2021
5 min

Your Guide to Hiring in the Debt Collection Industry

Common Mistakes Collectors Make (And How to Fix Them!)

Mary Shores

May 4, 2021
4 min

Common Mistakes Collectors Make (And How to Fix Them!)

The Consumer Keeps Saying 'No'...Now What?

Mary Shores

Apr 27, 2021
3 min

The Consumer Keeps Saying 'No'...Now What?

How Business Leaders Can Overcome Negative Self-Talk

Mary Shores

Apr 20, 2021
4 min

How Business Leaders Can Overcome Negative Self-Talk

3 Foolproof Ways to Turn Your Collectors into Idea Machines

Mary Shores

Apr 13, 2021
4 min

3 Foolproof Ways to Turn Your Collectors into Idea Machines

Mary Shores

Apr 6, 2021
5 min

MARY SHORES

COMMUNICATIONS

Are You Cleansing or Clogging Your Collections?

3 Simple Tips To Elevate Your Leadership

3 Keys to Turn Around a Collection Call Instantly

The 3 C’s of Collector Consistency

3 Ways Agency Owners Can Stay Ahead in an Evolving New Normal

Five Steps Entrepreneurs Can Take To Break Through A Breakdown

3 Steps to Choose Questions that Convert on Collection Calls

Collectors: Here Are the Answers to 5 FAQs to Make Collection Calls Easier

4 Pillars of the Compassionate Framework for Healthcare Collections

Three Habits Of Highly Effective Communicators

Increase Morale at Your Agency with These 2 Easy Methods

Empathetic Collections for Beginners: Part 2

Empathetic Collections for Beginners: Part 1

How Consistency Can Make or Break Your Customer Service

Your Guide to Hiring in the Debt Collection Industry

Common Mistakes Collectors Make (And How to Fix Them!)

The Consumer Keeps Saying 'No'...Now What?

How Business Leaders Can Overcome Negative Self-Talk

3 Foolproof Ways to Turn Your Collectors into Idea Machines

Can We Teach Collectors Empathy?